Dear Valued Guest,

Thank you for choosing VJ Rental Property LLC for your vacation rental needs. We are dedicated to ensuring you have a delightful and memorable stay. Please familiarize yourself with our return policy below, outlining procedures for cancellations and refunds.

1. Cancellation and Refund Eligibility:

All cancellations must be submitted in writing to info@vjrentalproperty.com or through our online portal.
Refund eligibility is as follows:
Cancellation made more than 5 days prior to check-in: Partial refund based on our discretion.
Cancellation made within 5 days of check-in: No refund.

2. Booking Modifications:

Requests to modify bookings, including changes to dates or properties, are subject to availability and must be made in writing.
Any price adjustments resulting from modifications will be applied accordingly.

3. No-Show Policy:

Guests who do not arrive for their scheduled check-in (no-show) will not be eligible for any refunds.

4. Early Departures:

Guests who decide to depart before the scheduled check-out date will not receive refunds.

5. Force Majeure:

VJ Rental Property LLC cannot be held responsible for cancellations arising from circumstances beyond our control, such as natural disasters or government actions. In such cases, we will explore options for rescheduling or providing credit for future bookings.

6. Travel Insurance:

To safeguard against unforeseen events leading to cancellations or disruptions, we strongly advise guests to consider purchasing comprehensive travel insurance.

7. Refund Processing:

Valid refunds will be processed within 10 business days of receiving the cancellation request.
Refunds will be issued to the original payment method.

8. Administrative Fees:

Administrative fees may apply for processing cancellations, modifications, and refunds. These fees will be communicated before any action is taken.

9. Guest Responsibility:

Prior to booking, guests are responsible for reviewing the specific cancellation and refund terms associated with their chosen property.
It is the guest’s responsibility to maintain accurate contact information for efficient communication regarding booking changes or cancellations.

10. Contact Information:

For inquiries related to cancellations and refunds, please reach out to our customer support team at info@vjrentalproperty.com or 1-800-738-1170.
By booking with VJ Rental Property LLC, you acknowledge and accept the terms outlined in this Return Policy. We appreciate your understanding and look forward to delivering an exceptional vacation experience.

Warm regards,

VJ Rental Property